Fairmont Southampton

ex. The Fairmont Southampton

101 South Shore Road, Southampton, Bermuda, SN02show map
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Rooms and Guests
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Highlights
7
Very goodBased on  137 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Bermuda

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Overview

Located in the center of Southampton, the 5-star Fairmont Southampton Hotel offers designer rooms together with a picnic area, a beauty shop and a treatment room. Offering accommodation in the 6-story building, the hotel combines luxurious architecture and modern facilities.

The hotel is placed 20 minutes' walk from St. Anne\'s Church. The venue is close to the sandy beach with a bar, umbrellas and towels.

This traditional property offers proximity to a cove and palm trees.

Kindley Field airport can be reached in 25 minutes by car from Fairmont Southampton Hotel.

Rooms

There are 593 rooms including moderate lower floors flat, fairmont first floor flat and fairmont flat in Fairmont Southampton Hotel, where guests can enjoy a stunning view of the sea and make use of complimentary wireless internet, ironing facilities, a sofa, iPod docking station and direct dial phone. They offer bathrooms fitted with a bathtub, a shower cap and bathrobes.

Eat & Drink

Breakfast is served in the café each morning. The hotel has an unique restaurant serving Caribbean meals. Refreshing drinks are offered in the poolside bar. Serving a wide range of dishes, The Newport and Tio Pepe can be reached within 5 minutes’ walk.

Services

Guests can make use of bicycle and car rentals available on site.

Relax

A nightclub, a swimming pool and a tennis court are offered for the use of guests. A gym and aerobics classes are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel at USD 13.95 per day.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   6.  Number of rooms:   593.

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Facilities
Wi-Fi

USD 13.95 per day

Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Pub

Cafe

Dining room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Poolside snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Beach access
  • Beach umbrellas
  • Casino
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Harbor view
  • Ocean view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Dining room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Gibb\'s Hill LighthouseGibb\'s Hill Lighthouse2600 ftLighthouse Road Gibbs Hill
Stonehole Bay BeachStonehole Bay Beach3100 ftSouth Shore Park
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The Newport, a GastropubThe Newport, a Gastropub100 ftThe Fairmont Southampton
Tio PepeTio Pepe1300 ft117 South Road
Waterlot Inn RestaurantWaterlot Inn Restaurant1800 ft101 South Shore Road
The Dining Room at Gibb's Hill LighthouseThe Dining Room at Gibb's Hill Lighthouse2600 ft68 St. Anne's Road
Salt Rock GrillSalt Rock Grill3200 ft27 Mangrove Bay Road, Somerset
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Horseshoe BayHorseshoe Bay2.1 mi
Warwick Long Bay BeachWarwick Long Bay Beach5100 ftSouth Road
Jobson's Cove BeachJobson's Cove Beach5100 ftSouth Road
Chaplin's Bay BeachChaplin's Bay Beach5100 ftSouth Road
Church BayChurch Bay5200 ft
Whale Bay BatteryWhale Bay Battery5200 ft
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Getting around
Airports
Kindley Field (BDA)11.6 mi
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Reviews
7.4
Very goodBased on  137  reviews

Rating by category:

8.0
Service
9.0
Rooms
8.0
Location
  • 8.2
    Fabulous

    We liked the amenities and the service provided. It was very clean and great with an infant.

    Paying for everything little thing gets old and adds a lot to the final bill.

  • 7.0
    Very good

    very nice sea view and comfort bed.

    too many extra charges. the amount of money I paid should include breakfast and if we request for something like its my wedding day. you should give extra effort to make my wife happy.

  • 9.2
    Superb

    BEACH

    POOL IS VERY OUTDATED, TOO SMALL

  • 9.6
    Exclusive

    the location was wonderful. the beach was beautiful and the restaurants were lovely with the exception of the Ocean Club.

    the elevators were awful. slow and breaking down. we had a $200 dinner at the Ocean club which was awful. we made our reservation at the Concierge desk after asking to look at the menu. we had an 8:30 reservation and showed up only to find out it was a buffet. I am diabetic and needed to eat so going elsewhere was out of the question. no one told us it was to be a buffet until we arrived there. the food was barely warm and not very appetizing. we will travel there again but because of these 2 experiences may look to stay elsewhere.

  • 9.6
    Exclusive

    Great beach, easy access with young children, great drinks and food, multiple stores in the resort.

    No chocolate at turn down!

  • 10.0
    Exclusive

    Staff and food was fantastic Beach and pools were great and easy to get to. The shuttle system worked well.

    Prices way too high on items in the room..discouraged anyone from eating or drinking any of it. Spa and massages were also way over priced

  • 5.0
    Guest rating

    Nothing that warranted the expensive prices

    Every possibility to extract money from guests was exploited. Even milk for baby was ridiculously costly.

  • 8.2
    Fabulous

    Excellent concierge service, very helpful and polite. Free and regular shuttle buses for beach, restaurants, etc.

    Thought front desk staff could have been more helpful. Booked a king bed deluxe through Booked.net but was told on check in that this had not been communicated to Fairmont and so I had been put in a twin bed room. Given I was booked in for 11 nights with my girlfriend I requested being moved to a king bed room when available (as paid for) but was told I could only upgrade and pay more to have a King Deluxe on the Gold level... very disappointing customer service. As someone who travels a lot for business, I would take my business elsewhere next time in Bermuda, to a company I now looks after customers better from my own experience. To be fair, this was the only bad thing really encountered (although it was very important to me) and the hotel itself was excellent, so I would not put people off staying here. I will just be trying somewhere else (for better or worse) next time around.

  • 9.2
    Superb

    Good resort bus service with transport to all points on this large resort. Nice beach easily accessible by the bus. Resort has a number of excellent restaurants and a pretty par 3 golf course

    Breakfast was a really pretty terrible value - even for the continental. Full breakfast selection was just plain pedestrian. Unfortunately the guest has no options except for a twenty minute bus ride which round trip also is expensive

  • 9.6
    Exclusive

    The service was exemplary, many staff members went out of their way to make our stay great. They call you by your name. They gave our kids treats by the pool. The kids 5 and under eat FREE. They can order from a nice selection with big portions all for no charge. This is significant, since each child's lunch averaged about $30 total, and dinner even more. We brought our 3 kids with us, and were very happy with the savings. Traveling around the resort was a breeze with the very frequent trolley and shuttles. Restaurants were nice and offered different menus.

    The decor is a little dated, but that didn't stop us from having a great time.

  • 9.2
    Superb

    food was generally good - service was excellent

    need bigger pool or another pool on location Thought prices at spa were unusually high

  • 7.0
    Very good

    Plenty to do at the resort which is great. You don't have to leave but won't get bored. I highly recommend the spa and doing a jet ski tour.

    We stayed in a gold room which gives us access to a private lounge for guests staying on that floor. We witnessed guests from different floors taking advantage of this lounge on several occasions and the staff did nothing about it. I understand they knew people staying on our floor but it was a real problem. It was crowded and the extra guests were loud and inconsiderate for those of us trying to relax. Without that the experience would have been fine. I would like to see the resort be more diligent about enforcing who has access to that lounge as a courtesy to those who paid good money to be on that floor. The service at the restaurants was also super slow. The food was excellent but we had to wait a long time for everything.

  • 8.8
    Superb

    The food in all of the restaurants we went to on the property was very good, although the Newport restaurant was extremely expensive,

    I thought the beach area was too crowded with so many lounges so close together. You had to sit in the front row to see the ocean! The price we paid for 5 nights was quite expensive especially having to look out at a rooftop! I asked for an upgrade but would be charged an extra 150.00/night. If I visit Bermuda again I won't be staying at the "ritzy" Fairmont.

  • 8.8
    Superb

    I thought the hotel was very pretty, and I liked the availability of the restaurants.

    I thought some of the staff were not well trained. We called the hotel twice and emailed once to make arrangements for pick ups at the airport and finally we got a response. I thought some of the shuttle people were rude and seemed put off if asked a simple question.

  • 9.6
    Exclusive

    We love Bermuda & we rarely treat ourselves to a hotel of this caliber - everything was top notch.

    "Top notch" costs a lot of money...

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Highlights
7
Very goodBased on  137 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Bermuda

Use Badge
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Kindley Field (BDA)11.6 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room
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